- 1. General Terms and Conditions
- 1.1 Terms and conditions apply to all offers unless otherwise specified.
- 1.2 Offer is valid for booking until 30 Nov 2019, with travel and stay to be completed by 31 Dec 2019.
- 1.3 Offer subject to availability and substitutions of equal or higher value may be offered.
- 1.4 Offer cannot be combined with any other offer or promotion and is non-transferrable, not redeemable for cash, non-assignable and non-exchangeable.
- 1.5 Offer cannot be used for group bookings.
- 1.6 Offer is for accommodation, taxes and service charge only - any other expenses incurred will be charged to the guest’s account.
- 1.7 By accepting the offer, you consent to the Club contacting you via phone/SMS/email in relation to your reservation and related product features notwithstanding any registration on the Do Not Call Registry, unless you instruct us otherwise by contacting our Call Centre at +66 (0) 76 337 255 or email: email@example.com
- 2. Eligible Person
- 2.1 Offer is designed for couples who are married or in a life partnership and residing in the same city. Either you or your spouse/partner are/is over the age of 28 and you have a minimum combined annual income of USD 75,000.
- 2.2 Employees of Anantara Vacation Club and their immediate families, existing Anantara Vacation Club Points Owners, existing Anantara Vacation Club Voyager Members, and persons who have attended a presentation within the past twenty four (24) months are not eligible to participate in this offer.
- 2.3 An eligible person can only ever accept a maximum of two (2) offers over the course of their life and only one offer may be redeemed per household unless otherwise specified.
- 2.4 Anantara Vacation Club will verify eligibility prior to confirming a reservation.
3. Preview Presentation
- 3.1 Offer is provided at a discounted rate in return for compulsory attendance at and completion of the Anantara Vacation Club Shared Ownership presentation lasting approximately 90-120 minutes during the stay.
- 3.2 In the event that you and/or your spouse/partner fail to attend or complete the presentation during the stay and/or meet the eligibility requirements and/or in the event of a No-Show this offer will be forfeited and an administration fee of USD 500 will be charged to the credit card used to process your booking.
4. Payment and Surcharges
- 4.1 Full payment is required at the time of booking.
- 4.2 A surcharge is payable for stays during peak season (such as Festive periods, Chinese New Year) and seasonal holidays. For more information, please contact the Club.
- 4.3 An additional USD 50 per night is payable for stays on a Thursday night, Friday night and/or Saturday night.
- 4.4 Additional charges are payable for requested room upgrades and extra nights. For more information, please contact the Club.
- 4.5 Only one amendment per booking is permitted and must be made twenty-one (21) calendar days or more before the arrival date to avoid a no-show penalty charge of USD 500. A flat rescheduling fee of USD 99 applies and will be charged to the credit card used to process your booking.
5. Amendments and Termination
- 5.1 The Club reserves the right to vary the terms and conditions of this offer and/or to suspend or terminate the offer and/or vary the offer at any time at its reasonable discretion.
- 5.2 The decision of the Club on all matters relating to the offer is final, conclusive and binding and no correspondence will be entertained.
- 5.3 In the event of any inconsistency between these terms and conditions and any brochure, marketing or materials relating to this offer, these terms and conditions shall prevail.
6. Refund Policy
- 6.1 Bookings are non-refundable. Please do not confirm your flights until you receive your booking confirmation. You may contact our call center if you have any questions at +66 (0)76 337 255